IT Administrator (Panama)

Chiriquí, Provincia de Chiriquí
Full-time


We are looking for a technically strong IT professional to help build and manage cutting edge IT systems across an organization with a global footprint. Successful candidates will have prior experience administering cloud based IT systems, maintaining corporate IT assets, and providing end-user support and training.

Responsibilities:

  • Providing Tier-1 desktop and application support and training to regional offices.
  • User management including user provisioning, directory syncing, and software license management.
  • Setup and configuration of new team members equipment and installation of necessary software on Windows, MacOS, and Linux devices.
  • Assist an international team by providing “follow the sun” support across the organization.
  • General IT support and troubleshooting of laptop/desktop systems.
  • Management of IT, visual, and audio equipment in conference areas.
  • Monitoring and auditing of corporate security posture and implementation of best practices.
  • Monitoring and auditing of corporate IT assets.
  • Management and implementation of backup and disaster recovery plan and process.
  • Coordinate with IT Manager to prioritize IT deliverables and help/service desk tickets.

Desired Experience:

  • BS in IT related field OR equivalent experience.
  • Entry level networking certifications (i.e. CompTIA Network+, Cisco CCNA, or equivalent).
  • At least 5 years experience in a desktop support or helpdesk role.
  • Familiar with GSuite and it’s cloud collaboration tool set.
  • Experience configuring LDAP local and/or similar cloud directory based solutions.
  • Good communicator with the ability to help and train others on proper application usage.
  • Experience developing custom administration tools in Bash, PowerShell, and/or Python.
  • Familiar with Linux, preferably Ubuntu or Debian.
  • Ability pull, route, and terminate Ethernet cable.
  • Understanding of OSI networking model troubleshooting methodologies

Desired Qualities:

  • Ability to work in a dynamic and fast-paced environment.
  • Quickly adapts to unfamiliar technologies and situations to provide solutions that align with company business objectives.`
  • Passion for working on cutting-edge technologies and eagerness to learn new things.
  • Team player with excellent time management, prioritization, and organizational skills.
  • Excellent verbal and written communications skills for both English and local languages.
  • Ability to travel internationally up to 5% of the year.
  • A love of the ocean.

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